Categories
Hospitality

Provide a justification for your cuts, particularly in the context of current events/issues facing the nation.

Part A:
Review the scenario below and respond to the accompanying questions. Respond according to your understanding of this lesson’s content and content from prior lessons in the course and other SRTM courses, providing detailed explanations of your answers.
Download the following operating budget for Lakeview County Parks and Recreation
In light of recent tax revenue shortfalls in Lakeview County, the County Commissioners have decided that the Parks and Recreation Department will need to pursue budget cuts. The parks and recreation director has decided that the park operations budget must be cut by 15%. That means that you must cut approximately $816,000 out of the “FY 2020” operations budget. You CANNOT cut salaries, benefits, or personnel.
Explain how you would reduce the budget by that amount. Where would you pull from? Why? Provide a justification for your cuts, particularly in the context of current events/issues facing the nation. Your cuts should be realistic, specific, and justifiable (e.g., saying you’ll reduce maintenance-related expenditures is too broad, you’d need to justify how and why. For instance, what types of expenditures would you cut? Maintenance to what facilities or amenities? Why?).
For this assignment, you must post before you can see the posts of your peers.
Part B:
Respond to 2 peers in the discussion board (try to respond to posts that don’t already have a lot of responses) and answer the following questions:
What proposed budgets cuts do you agree with/think were well justified?
What proposed budgets cuts do you disagree with? Why? What would be your rationale for NOT cutting from these areas?

Categories
Hospitality

Explain how you would reduce the budget by that amount.

Part A:
Review the scenario below and respond to the accompanying questions. Respond according to your understanding of this lesson’s content and content from prior lessons in the course and other SRTM courses, providing detailed explanations of your answers.
Download the following operating budget for Lakeview County Parks and Recreation
In light of recent tax revenue shortfalls in Lakeview County, the County Commissioners have decided that the Parks and Recreation Department will need to pursue budget cuts. The parks and recreation director has decided that the park operations budget must be cut by 15%. That means that you must cut approximately $816,000 out of the “FY 2020” operations budget. You CANNOT cut salaries, benefits, or personnel. Explain how you would reduce the budget by that amount. Where would you pull from? Why? Provide a justification for your cuts, particularly in the context of current events/issues facing the nation. Your cuts should be realistic, specific, and justifiable (e.g., saying you’ll reduce maintenance-related expenditures is too broad, you’d need to justify how and why. For instance, what types of expenditures would you cut? Maintenance to what facilities or amenities? Why?). For this assignment, you must post before you can see the posts of your peers.
Part B:
Respond to 2 peers in the discussion board (try to respond to posts that don’t already have a lot of responses) and answer the following questions:
What proposed budgets cuts do you agree with/think were well justified?
What proposed budgets cuts do you disagree with? Why? What would be your rationale for NOT cutting from these areas?

Categories
Hospitality

Explain why that is the most efficient and effective way for your organization to get work done.

The purpose of Assignment #3 is to explore your organization’s structure (as evidenced by their organizational chart) and critical business functions. You will also create a job description for a manager position (selected from your organizational chart) and design a series of interview questions to be used with candidates for your selected job. Your written response for Assignment #3 should be 3 to 4 pages in length and include the following four sections and their respective content:
Section 1: Organizational Chart
What is the organizational chart for the organization? The chart should fit on one 8 x 11″ page. Depending on the size of the organization, boxes may represent “work” at the individual job level or as a grouping of jobs. If the organization is very large, you may choose to represent a division or department of the organization (as opposed to the entire organization); please specify if this is the case and provide a brief overview of where this division/department fits into the overall organizational structure.
Organizational Chart Narrative: Explain which of the four structures discussed in class (Functional, Divisional, Matrix, Network, or a combination of these) best represents your organization’s structure. Explain why that is the most efficient and effective way for your organization to get work done. Consider: Is your organization dynamic or stable? How much diversification is there in organization businesses, services, products, customers and/or locations? Who should make strategic decisions? How much does the organization rely on lower-level employees to be creative and autonomous in decision-making?
Provide any additional background information necessary to explain how the organization is structured for action. Ensure that all critical business functions (administration, finance, HR, sales, marketing, and similar), as well as service and production, are clearly represented in the organizational chart OR described in the narrative.
Section 2: The Job Description
Select one position from your organizational chart and develop a job description for that position. This position must report to a supervisor (the supervisor should NOT be the CEO) AND must be a manager, supervising a minimum of 1 employee. Include all of the recommended content of a job description.
Section 3: The Interview
Design interview questions that will help determine each candidate’s suitability for the position. The interview questions should relate directly to the needs of the organization and the requirements outlined in the job description (above). Questions should be: 1) behavioral (if asking about experience), 2) specifically related to the job (not generic) and 3) open-ended to invite discussion (vs. yes/no or one-word answers). Include a minimum of 10 questions to be asked of applicants in a structured interview. Remember, you are trying to assess whether the interviewee would be a good fit not only for the specific position, but also for the organization as a whole.
Section 4: References
Demonstrate research on the organization, content obtained in your interview, and use of course materials and outside resources, provide references in APA format.

Categories
Hospitality

Provide a brief statement about your personal reflection on the video.

Submit a 300-word reflective response to the videos watched in this module (in a word document). To receive full credit, your response should:
Provide an overview of all the videos (make sure I know you have watched them ALL)
Relate the video to one aspect of the week’s textbook readings. Use your vocabulary
Provide a brief statement about your personal reflection on the video. Was it overly simplistic, bias, or did it provide a solid example of the course material.

Categories
Hospitality

Explain why that is the most efficient and effective way for your organization to get work done.

The purpose of Assignment #3 is to explore your organization’s structure (as evidenced by their organizational chart) and critical business functions. You will also create a job description for a manager position (selected from your organizational chart) and design a series of interview questions to be used with candidates for your selected job. Your written response for Assignment #3 should be 3 to 4 pages in length and include the following four sections and their respective content:
Section 1: Organizational Chart
What is the organizational chart for the organization? The chart should fit on one 8 x 11″ page. Depending on the size of the organization, boxes may represent “work” at the individual job level or as a grouping of jobs. If the organization is very large, you may choose to represent a division or department of the organization (as opposed to the entire organization); please specify if this is the case and provide a brief overview of where this division/department fits into the overall organizational structure.
Organizational Chart Narrative: Explain which of the four structures discussed in class (Functional, Divisional, Matrix, Network, or a combination of these) best represents your organization’s structure. Explain why that is the most efficient and effective way for your organization to get work done. Consider: Is your organization dynamic or stable? How much diversification is there in organization businesses, services, products, customers and/or locations? Who should make strategic decisions? How much does the organization rely on lower-level employees to be creative and autonomous in decision-making?
Provide any additional background information necessary to explain how the organization is structured for action. Ensure that all critical business functions (administration, finance, HR, sales, marketing, and similar), as well as service and production, are clearly represented in the organizational chart OR described in the narrative.
Section 2: The Job Description
Select one position from your organizational chart and develop a job description for that position. This position must report to a supervisor (the supervisor should NOT be the CEO) AND must be a manager, supervising a minimum of 1 employee. Include all of the recommended content of a job description.
Section 3: The Interview
Design interview questions that will help determine each candidate’s suitability for the position. The interview questions should relate directly to the needs of the organization and the requirements outlined in the job description (above). Questions should be: 1) behavioral (if asking about experience), 2) specifically related to the job (not generic) and 3) open-ended to invite discussion (vs. yes/no or one-word answers). Include a minimum of 10 questions to be asked of applicants in a structured interview. Remember, you are trying to assess whether the interviewee would be a good fit not only for the specific position, but also for the organization as a whole.
Section 4: References
Demonstrate research on the organization, content obtained in your interview, and use of course materials and outside resources, provide references in APA format.

Categories
Hospitality

Provide a brief statement about your personal reflection on the video.

Submit a 300-word reflective response to the videos watched in this module (in a word document). To receive full credit, your response should:
Provide an overview of all the videos (make sure I know you have watched them ALL)
Relate the video to one aspect of the week’s textbook readings. Use your vocabulary
Provide a brief statement about your personal reflection on the video. Was it overly simplistic, bias, or did it provide a solid example of the course material.

Categories
Hospitality

I want2 separated reflections as a template attached, for 2 different lectures p

I want2 separated reflections as a template attached, for 2 different lectures please see the attached f

Categories
Hospitality

Consider: is your organization dynamic or stable?

The purpose of Assignment #3 is to explore your organization’s structure (as evidenced by their organizational chart) and critical business functions. You will also create a job description for a manager position (selected from your organizational chart) and design a series of interview questions to be used with candidates for your selected job. Your written response for Assignment #3 should be 3 to 4 pages in length and include the following four sections and their respective content:

Section 1: Organizational Chart
What is the organizational chart for the organization? The chart should fit on one 8 x 11″ page. Depending on the size of the organization, boxes may represent “work” at the individual job level or as a grouping of jobs. If the organization is very large, you may choose to represent a division or department of the organization (as opposed to the entire organization); please specify if this is the case and provide a brief overview of where this division/department fits into the overall organizational structure.
Organizational Chart Narrative: Explain which of the four structures discussed in class (Functional, Divisional, Matrix, Network, or a combination of these) best represents your organization’s structure. Explain why that is the most efficient and effective way for your organization to get work done. Consider: Is your organization dynamic or stable? How much diversification is there in organization businesses, services, products, customers and/or locations? Who should make strategic decisions? How much does the organization rely on lower-level employees to be creative and autonomous in decision-making?
Provide any additional background information necessary to explain how the organization is structured for action. Ensure that all critical business functions (administration, finance, HR, sales, marketing, and similar), as well as service and production, are clearly represented in the organizational chart OR described in the narrative.
Section 2: The Job Description
Select one position from your organizational chart and develop a job description for that position. This position must report to a supervisor (the supervisor should NOT be the CEO) AND must be a manager, supervising a minimum of 1 employee. Include all of the recommended content of a job description.
Section 3: The Interview
Design interview questions that will help determine each candidate’s suitability for the position. The interview questions should relate directly to the needs of the organization and the requirements outlined in the job description (above). Questions should be: 1) behavioral (if asking about experience), 2) specifically related to the job (not generic) and 3) open-ended to invite discussion (vs. yes/no or one-word answers). Include a minimum of 10 questions to be asked of applicants in a structured interview. Remember, you are trying to assess whether the interviewee would be a good fit not only for the specific position, but also for the organization as a whole.
Section 4: References
Demonstrate research on the organization, content obtained in your interview, and use of course materials and outside resources, provide references in APA format.

Categories
Hospitality

However, those in charge of making purchases have hopefully gone back to basics.

1-Think about a full service hotel that has everything from a valet to multiple restaurants to a spa.
This site has a good list. https://www.revfine.com/hospitality-careers/
List out the different departments in the hotel.
What type of IT systems they might need to be efficient.
2-A couple of the lecture slides discuss sustainability of IT advantages.
Think of the third-party hotel booking sites (hotels.com, hotwire, kayak, etc.).
Look at three of these sites. Based on the talking points on Chapter 3, which of these sites do you believe is the best and why?
Does one have a competitive advantage – and if so, is it sustainable?
Please note there is no word requirement for this assignment, but your answer should be through enough to show full comprehension and address all questions.
3-The lecture reviews how you can use computer systems to track sales, cost of goods, inventory in the kitchen, and ticket times. There are even systems (we use BevNet) to track liquor cost and we can see if a bartender is giving away drinks.
Imagine you have no computer system in your restaurant right now. A company coming in to implement a system would cost you about $100,000 for implementation, and an ongoing price per month based on the number of restaurants you have.
What are costs that you can track and monitor and improve upon so you could show the restaurant owner that you would get a return on the investment and the cost of the system will be made up? Make a list of the areas you will save money.
4-Slides 5-8 shows the guest lifecycle and components involved in those. Slides 9 & 10 show a list of different parts of a Property Management System.
Take each of these components, and list them under the stage of the guest lifecycle that they effect.
A single component (for example, Rate management) may be involved in several of the guest life cycles (for example, dream, purchase, and remember).
5-Name two consumer technology devices and explain how they impact attendance at an event.
6-Below is a list of popular distribution methods for your hospitality advertising:
Commission-based agency model
Merchant or wholesale model
Opaque pricing model
Auctions
Pay per click
In your own words, define each type and provide an example of a website that uses this distribution method.
7-Read the article at:
https://hospitalitytech.com/cybersecurity-tactics-hotel-industry-thats-under-siege
What are the top 3 security tips you learned in these articles?
Which of these tips could have helped in the situation you shared from the Discussion Board assignment and how would it have helped?
8-What are the characteristics of and differences between data and information?
Why is it important to distinguish between the two, and how can one convert data into usable information?
9-Explain the difference between VR/AR and 360-degree video
10-Our lecture mentions that radio frequency trackers are now used in gaming chips so the casino can check how the chip travels, wins, losses, and if it was in play if there is a disputed call. Read the attached white paper on how casinos are using radio frequency technology in other ways.
/files/3155362/Kiosk_RFID-in-Gaming_(1)(3).pdf
11-You have your Front Office manager begging you for a new front desk reservations management system, and your head chef begging for a new Kitchen management system. Both the Rooms and Food & Beverage division bring in about the same amount of revenue to your property, and the systems they are requesting cost about the same.
How would you decide which one you are going to implement first?
Name three factors to be cautious of in system selection.
12-Today, with big data, the Internet of things, and digital marketing, new fears are arising. However, those in charge of making purchases have hopefully gone back to basics. Advancements in technology are still respected, such as mobility; however, business considerations come first. Simply put, any new system needs to either increase revenue or reduce costs.
What are the nine steps when selecting a new system?

Categories
Hospitality

How can it systems create a competitive advantage?

1-IT is constantly changing.
Think about a recent hospitality business you visited – hotel, amusement park, restaurant, etc.
How has technology changed this business alone in the past 10 years?
Do you think they are keeping up with their competition?
2-Why is it important for hospitality professionals, who must excel at customer service, to also be knowledgeable in IT?
How can IT systems create a competitive advantage?
Provide a real life example of a competitive advantage in the hospitality & tourism industry.
3-Slide 10 discusses self-ordering kiosks. This trend has been slower to take off than I had expected. Jack In The Box has some of these in their restaurants, as do some Chili’s, decreasing the number of wait staff.
Please list at least 3 pros and 3 cons to going to a self-serve kiosk system in either a restaurant or hotel front desk (think about if you like using the self check out in the grocery store or not).
Do you think this is a good or bad idea?
Why? Defend your opinion.
4-Do a google search of one of the following front desk POS systems:
Fidelio AND Customer success story
Opera AND Customer success story
Encore AND Customer success story
Select and read a success story of how the system moved the business forward.
Summarize the story and significance of the improvement for your classmates.
What would you tell your Hotel Ownership if they say a good PMS system costs too much money?
5-We have all been to meetings or events that have not gone very smoothly.
Think of a meeting or event that was disorganized – what went wrong and how could technology have helped the process go more smoothly?
6-This week’s discussion on distribution systems makes a case for getting your information out through as many sources as possible.
The problem is as the internet grows there are SO MANY sources.
Do you think it is worth it to have your hotel on Expedia, and Hotels.com, and Trivago, and Booking, and Priceline, Travelocity, hotelstonight…etc.
It takes time and coordination to put your hotel on ALL these sites – how would you decide which of these sites is worth your time?
7-Do a google search about data security breaches – summarize the article for your classmates.
What was the company, the situation, the damage caused and number of people affected?
How could it have been avoided?
Please note there is no word requirement for this assignment, but your answer should be through enough to show full comprehension and address all questions.
8-How would you describe the term Business Intelligence to your someone who doesn’t know what it is?
Give an example of how a business has used info about you to go above & beyond in a way that surprised you. (If you don’t have an example, ask a friend!)
9-Describe how you see the influence of AI in hospitality and tourism?
Describe a time when you have used AI or had an experience associated with it.
10-Read this quick article:
http://money.cnn.com/2017/06/15/news/jackpot-steak-dinner-katrina-bookman-lawsuit/index.html
We all know that casinos slots are computers – but should a computer malfunction be able to void a winning?
Why or why not?
What would you do as the casino manager in this situation?
11-Visit a restaurant or hotel, or think of a recent visit you had:
What type of technology could you see the staff using?
List the different types of technology systems you came in contact with as a customer, if any.
Think of other places where technology COULD have been inserted into your guest experience.
How would this make your experience better or worse?
How would the business get a return on investment from your suggestions
12-Implementing information systems that provide increased productivity can certainly lead to dramatic reductions in labor costs. However, decreased expenses associated with new IT can come in many shapes and sizes, and labor is not the only place operators can save money from new IT.
What are some of the ways IT can reduce costs?